Refund policy
STEALTH SUPPLY Return, Refund & Warranty Policy
Last Updated: 02/12/2026
Overview
At STEALTH SUPPLY®, customer satisfaction is important to us. We take pride in the quality of our products and stand behind what we manufacture and sell.
Please review the policy below to understand our return, refund, and warranty guidelines.
Return Eligibility
We accept returns within 30 days of confirmed delivery for items that meet all of the following conditions:
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The item is unused, unopened, and in its original packaging
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The item includes all original labels and accessories
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Proof of purchase is provided
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The product has not been used, tested, or tampered with in any way
Opened or used items cannot be returned or refunded. This includes any liquid chemical products such as soaps, dressings, air fresheners, cleaners, coatings, or similar items that have been opened or partially used.
Items returned that do not meet these conditions will not be accepted or refunded.
STEALTH SUPPLY® reserves the right to deny any return that does not comply with this policy.
Return Shipping & Restocking Fee
Unless the return is due to a verified STEALTH SUPPLY® defect or shipping error:
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Customers are responsible for return shipping costs.
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A 10% restocking fee will be deducted from approved refunds.
The restocking fee helps cover payment processing fees, handling, inspection, and repackaging costs.
Original shipping charges are non-refundable unless the return is due to a verified STEALTH SUPPLY® error.
How to Start a Return
To request a return, contact our support team at:
Please include:
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Your order number
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The item(s) you wish to return
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The reason for the return
If approved, we will provide return instructions.
Items sent back without prior authorization will not be accepted.
Returns must be shipped to:
STEALTH SUPPLY®
3767 Lane Road EXT. Ste 1
Perry, OH 44081
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If your item arrives damaged, defective, or incorrect, contact us at support@stealthsupplyusa.com within 7 days of confirmed delivery.
To process your claim, please include:
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Clear photos of the product
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Photos of the shipping box and packaging
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Your order number
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A brief description of the issue
Once verified, we will determine an appropriate resolution, which may include a replacement, store credit, or refund at our discretion.
Once a shipment is marked as delivered by the carrier to the address provided at checkout, STEALTH SUPPLY® is not responsible for packages that are lost or stolen after confirmed delivery.
Final Sale & Non-Returnable Items
The following items cannot be returned or refunded:
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Opened or used liquid chemical products
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Products marked as Final Sale
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Clearance or discontinued products
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Gift cards
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Products damaged due to misuse, improper storage, freezing, overheating, or incorrect application
Final Sale items are clearly identified at the time of purchase and are not eligible for return under any circumstance.
If you have questions about a product’s eligibility, please contact us before purchasing.
Exchanges
We do not offer direct exchanges.
If your item qualifies for return, you may return it (if eligible) and place a new order separately.
Refund Processing
Once your return is received and inspected, you will be notified of approval or denial.
If approved, a refund (less any applicable restocking fee) will be issued to your original payment method within 10 business days.
Please note your bank or credit card provider may require additional time to post the refund.
If you have not received your refund within 15 business days of approval, please contact support@stealthsupplyusa.com.
Warranty Policy
STEALTH SUPPLY® offers a 30-day limited warranty against manufacturer defects for eligible non-liquid products.
What Is Covered:
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Manufacturer defects in materials or workmanship
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Failures under normal, intended use during the warranty period
What Is Not Covered:
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Liquid chemical products (soaps, air fresheners, cleaners, dressings, coatings, etc.)
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Damage caused by misuse, neglect, improper application, or modification
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Damage caused by external factors (drops, freezing, excessive heat, improper storage)
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Normal wear and tear
To submit a warranty claim, email:
Include:
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Proof of purchase
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Photos or videos of the issue
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Description of the problem
If approved, STEALTH SUPPLY® may issue a replacement, store credit, or partial refund at our discretion.
Warranty coverage applies only to the original purchaser and is non-transferable.
Chargebacks & Abuse Prevention
STEALTH SUPPLY® reserves the right to deny refunds, returns, or warranty claims in cases of suspected abuse, fraud, excessive return activity, or policy manipulation.
Customers who initiate chargebacks without first contacting our support team may be subject to account restrictions and order cancellation.
Final Note
By purchasing from STEALTH SUPPLY®, you agree to the terms outlined in this Return, Refund & Warranty Policy as well as our Shipping Policy.
If you have any questions, please contact support@stealthsupplyusa.com — our team is here to help.
